:root{--ink:#18332d;--muted:#71817d;--line:#e6ebe9;--bg:#f5f7f6;--green:#176b57;--green-dark:#125b4a;--yellow:#d8a526;--red:#c8463b;--orange:#b96d24;--blue:#3a6f96;--white:#fff;--sidebar-bg:#16332d;--sidebar-active:#24473f;--gold:#d8b76d;--valid:#2b9c72;--valid-bg:#f3fbf7;--invalid-bg:#fff8f7;--danger-soft:#fff1f1;--overlay-bg:rgba(8,25,21,.4);--shadow:0 16px 40px rgba(24,51,45,.12);--z-base:1;--z-sidebar:30;--z-overlay:100;--z-drawer:400;--z-fab:700;--z-menu:900;--z-menu-backdrop:890;--z-login:1000;--z-toast:800;--fab-right:18px;--fab-bottom:28px;--fab-gap:18px;--fab-size-chat:54px;--fab-size-help:44px}*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg)}button,input,select,textarea{font:inherit}.app-shell{display:grid;grid-template-columns:238px 1fr;min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:238px;background:var(--sidebar-bg);color:var(--white);padding:26px 18px 18px;display:flex;flex-direction:column;z-index:var(--z-sidebar)}.brand{font-size:21px;font-weight:750;display:flex;align-items:center;gap:11px;padding:0 9px 28px}.brand-mark{display:grid;place-items:center;width:35px;height:35px;border-radius:10px;background:var(--gold);color:var(--sidebar-bg);font-family:Georgia;font-size:24px}.sidebar nav{display:grid;gap:5px}.nav-item{border:0;color:#b7c6c2;background:transparent;padding:12px;border-radius:9px;text-align:left;display:flex;align-items:center;gap:11px;cursor:pointer;font-weight:550}.nav-item span{width:19px;text-align:center}.nav-item b{margin-left:auto;font-size:11px;background:var(--red);color:var(--white);padding:3px 7px;border-radius:12px}.nav-item.active,.nav-item:hover{background:var(--sidebar-active);color:var(--white)}.team-block{margin-top:34px;border-top:1px solid #315149;padding:22px 9px 0}.team-block>small{font-size:10px;letter-spacing:1.3px;color:#77918b}.team-person{display:flex;align-items:center;gap:9px;margin-top:15px}.team-person span,.profile span{font-size:13px;display:flex;flex-direction:column}.team-person small,.profile small{font-size:10px;color:#9bb0ab;margin-top:2px}.team-person em{margin-left:auto;width:7px;height:7px;background:#55c998;border-radius:50%}.avatar{width:29px;height:29px;border-radius:9px;display:grid;place-items:center;font-size:10px;font-style:normal;font-weight:750}.purple{background:#e4d9f7;color:#654992}.rose{background:#f3d8dc;color:#944c58}.blue{background:#d5e6f2;color:#3e6784}.amber{background:#f3e3bf;color:#8a662c}.profile{margin-top:auto;border-top:1px solid #315149;padding:18px 6px 0;display:flex;gap:9px;align-items:center}.profile button{margin-left:auto;color:#9bb0ab;background:transparent;border:0}main{grid-column:2;padding:35px 42px 60px;max-width:1500px;width:100%;margin:auto}header{display:flex;justify-content:space-between;align-items:center;margin-bottom:28px}.eyebrow{margin:0 0 8px;color:var(--green);font-weight:700;font-size:11px;letter-spacing:1.1px;text-transform:uppercase}h1{font-family:Georgia,serif;font-size:30px;margin:0;font-weight:500}.subtitle{margin:6px 0 0;color:var(--muted);font-size:14px}.header-actions{display:flex;gap:10px}.primary,.secondary,.icon-btn{border:0;border-radius:9px;padding:11px 16px;cursor:pointer;font-weight:650}.primary{background:var(--green);color:var(--white);box-shadow:0 6px 15px rgba(23,107,87,.18)}.primary:hover{background:var(--green-dark)}.secondary{background:#edf1ef;color:var(--ink)}.icon-btn{position:relative;background:var(--white);color:var(--ink);border:1px solid var(--line);font-size:18px;padding:9px 13px}.icon-btn span{position:absolute;width:7px;height:7px;background:var(--red);border:2px solid #fff;border-radius:50%;right:7px;top:6px}.alert-banner{background:#fff4f1;border:1px solid #f2d4cd;border-left:4px solid var(--red);padding:16px 18px;display:flex;align-items:center;gap:13px;border-radius:10px;margin-bottom:22px}.alert-icon{width:34px;height:34px;border-radius:50%;background:#f4d6d0;color:var(--red);display:grid;place-items:center;font-weight:800}.alert-banner strong{font-size:14px}.alert-banner p{margin:3px 0 0;color:#8a706a;font-size:12px}.alert-banner button{margin-left:auto;border:0;background:transparent;color:var(--red);font-size:12px;font-weight:750;cursor:pointer}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:13px;margin-bottom:32px}.stats article{background:var(--white);border:1px solid var(--line);border-radius:11px;padding:17px;display:flex;gap:13px;align-items:center}.stat-icon{width:38px;height:38px;display:grid;place-items:center;border-radius:9px;font-weight:800}.soft-green{background:#dceee8;color:var(--green)}.soft-red{background:#f8e1dd;color:var(--red)}.soft-blue{background:#dfeaf2;color:var(--blue)}.soft-gold{background:#fff2bd;color:#8b6528}.stats small{font-size:9px;color:var(--muted);font-weight:750;letter-spacing:.6px}.stats strong{display:block;font-family:Georgia,serif;font-size:24px;font-weight:500;line-height:1.1}.stats p{font-size:10px;color:#9aa5a2;margin:2px 0 0}.section-heading{display:flex;justify-content:space-between;align-items:end;margin-bottom:13px}.section-heading h2{font-family:Georgia,serif;font-weight:500;font-size:21px;margin:0}.section-heading p{font-size:11px;color:var(--muted);margin:4px 0 0}.filters{display:flex;gap:8px}.search{background:var(--white);border:1px solid var(--line);border-radius:8px;padding:8px 10px;color:#8b9995}.search input{border:0;outline:0;width:175px;margin-left:5px;color:var(--ink);font-size:12px}.filters select{border:1px solid var(--line);background:var(--white);border-radius:8px;padding:8px 10px;color:var(--ink);font-size:12px}.ticket-list{display:grid;gap:9px}.ticket{background:var(--white);border:1px solid var(--line);border-radius:11px;padding:15px 17px;display:grid;grid-template-columns:minmax(220px,1.35fr) minmax(190px,1fr) 120px 110px 28px;gap:22px;align-items:center;cursor:pointer;transition:.18s}.ticket:hover{transform:translateY(-1px);box-shadow:0 8px 25px rgba(24,51,45,.07);border-color:#d2ddda}.ticket.attention{border-left:4px solid var(--red)}.ticket.waiting{border-left:4px solid var(--yellow)}.ticket-main{display:flex;gap:12px;align-items:center}.type-icon{width:38px;height:38px;border-radius:9px;display:grid;place-items:center;background:#e3efeb;color:var(--green);font-size:17px;flex:none}.ticket h3{font-size:13px;margin:0 0 4px}.ticket-meta{font-size:10px;color:var(--muted)}.ticket-meta span+span:before{content:"•";margin:0 5px}.status-row{display:flex;justify-content:space-between;font-size:10px;margin-bottom:6px}.status-label{font-weight:700;color:var(--green)}.progress{height:6px;background:#e8edeb;border-radius:5px;overflow:hidden}.progress i{height:100%;background:var(--green);display:block;border-radius:5px}.owner{display:flex;align-items:center;gap:7px;font-size:11px}.age{text-align:right}.age strong{display:block;font-size:12px}.age small{font-size:9px;color:var(--muted)}.age.overdue strong{color:var(--red)}.chevron{color:#9aa6a2;font-size:20px}.empty-state{text-align:center;padding:60px;background:var(--white);border:1px solid var(--line);border-radius:11px}.empty-state span{display:grid;place-items:center;margin:auto;width:42px;height:42px;border-radius:50%;background:#dceee8;color:var(--green)}.empty-state h3{margin-bottom:5px}.empty-state p{color:var(--muted);margin:0}.overlay{position:fixed;inset:0;background:rgba(8,25,21,.4);z-index:var(--z-overlay);display:flex;justify-content:flex-end;backdrop-filter:blur(2px)}.overlay[hidden]{display:none}.detail-panel{height:100%;width:min(520px,100%);background:#f8faf9;box-shadow:var(--shadow);overflow:auto;padding:27px}.detail-top{display:flex;justify-content:space-between;align-items:start}.detail-top small,.modal-head small{font-size:9px;letter-spacing:1px;color:var(--green);font-weight:800}.detail-top h2,.modal-head h2{font-family:Georgia,serif;font-size:25px;font-weight:500;margin:5px 0}.close-btn{border:0;background:#e9eeec;width:34px;height:34px;border-radius:50%;font-size:21px;color:var(--ink);cursor:pointer}.detail-summary{margin:20px 0;padding:18px;background:var(--white);border:1px solid var(--line);border-radius:11px}.detail-progress-head{display:flex;justify-content:space-between;margin-bottom:8px;font-size:12px}.detail-progress-head strong:last-child{color:var(--green)}.detail-summary .progress{height:9px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:17px}.detail-grid div{padding:11px;background:#f4f7f6;border-radius:8px}.detail-grid small{display:block;font-size:9px;color:var(--muted);margin-bottom:5px}.detail-grid strong{font-size:12px}.checklist h3,.history h3{font-family:Georgia,serif;font-size:17px;font-weight:500}.check-item{display:flex;align-items:center;gap:11px;background:var(--white);border:1px solid var(--line);padding:12px;margin-bottom:7px;border-radius:9px;cursor:pointer}.check-item input{appearance:none;width:20px;height:20px;border:2px solid #bdc9c5;border-radius:6px;display:grid;place-items:center}.check-item input:checked{background:var(--green);border-color:var(--green)}.check-item input:checked:after{content:"✓";color:var(--white);font-size:12px}.check-item.done span{text-decoration:line-through;color:#88938f}.check-item span{font-size:12px;font-weight:600}.detail-actions{display:flex;gap:8px;margin:20px 0}.detail-actions button{flex:1}.history-item{border-left:2px solid #dbe3e0;padding:0 0 16px 15px;margin-left:5px;position:relative}.history-item:before{content:"";position:absolute;width:8px;height:8px;border-radius:50%;background:var(--green);left:-5px;top:3px}.history-item strong{display:block;font-size:11px}.history-item small{color:var(--muted);font-size:9px}.modal-overlay{justify-content:center;align-items:center}.modal{width:min(500px,calc(100% - 28px));background:var(--white);border-radius:14px;padding:25px;box-shadow:var(--shadow)}.modal-head{display:flex;justify-content:space-between;margin-bottom:18px}.modal label{display:block;font-size:11px;font-weight:700;margin:12px 0}.modal input,.modal select,.modal textarea{display:block;width:100%;border:1px solid #dfe6e3;border-radius:8px;padding:11px;margin-top:6px;outline:0;background:#fafcfb}.modal input:focus,.modal textarea:focus{border-color:var(--green)}.modal textarea{height:78px;resize:vertical}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:20px}.toast{position:fixed;left:50%;bottom:25px;transform:translate(-50%,30px);background:var(--sidebar-bg);color:var(--white);padding:11px 17px;border-radius:9px;font-size:12px;opacity:0;pointer-events:none;z-index:var(--z-toast);transition:.25s}.toast.show{opacity:1;transform:translate(-50%,0)}
@media(max-width:1000px){.stats{grid-template-columns:repeat(2,1fr)}.ticket{grid-template-columns:1.3fr 1fr 100px 25px}.ticket .age{display:none}.sidebar{width:205px}.app-shell{grid-template-columns:205px 1fr}main{padding:30px 25px}}
@media(max-width:720px){.app-shell{display:block}.sidebar{position:fixed;inset:auto 0 0;width:auto;height:68px;padding:7px 8px;display:block;z-index:var(--z-sidebar);overflow:hidden}.brand,.team-block,.profile{display:none}.sidebar nav{display:flex;gap:4px;height:100%;overflow-x:auto;overscroll-behavior-x:contain;scrollbar-width:none}.sidebar nav::-webkit-scrollbar{display:none}.nav-item{font-size:8px;display:flex;flex:0 0 72px;flex-direction:column;gap:2px;justify-content:center;text-align:center;padding:3px}.nav-item span{font-size:17px}.nav-item b{position:absolute;margin:-25px 0 0 24px}main{padding:22px 15px 94px}header{align-items:start}.subtitle{display:none}h1{font-size:24px}.icon-btn{display:none}.primary{padding:10px 12px}.alert-banner{align-items:start}.alert-banner button{font-size:0}.alert-banner button:after{content:"→";font-size:18px}.stats{grid-template-columns:1fr 1fr;gap:8px}.stats article{padding:12px;gap:8px}.stats p{display:none}.stat-icon{width:32px;height:32px}.section-heading{display:block}.filters{margin-top:12px}.search{flex:1}.search input{width:calc(100% - 25px)}.filters select{width:135px}.ticket{grid-template-columns:1fr 26px;padding:14px;gap:8px}.ticket-progress,.ticket .owner,.ticket .age{grid-column:1}.ticket-progress{margin-top:4px}.ticket .owner{display:flex}.chevron{grid-column:2;grid-row:1;align-self:center}.detail-panel{padding:20px 16px}.form-row{grid-template-columns:1fr}.modal{max-height:92vh;overflow:auto}}

.modal{max-height:92vh;overflow:auto}.required{float:right;color:var(--red);font-size:8px;text-transform:uppercase;letter-spacing:.4px}.optional{float:right;color:#95a09d;font-size:9px;font-weight:500}.modal input:invalid:not(:placeholder-shown),.modal textarea:invalid:not(:placeholder-shown){border-color:#dc827a;background:#fffafa}.contact-card{background:var(--white);border:1px solid var(--line);border-radius:11px;padding:15px;margin:12px 0}.contact-card h3{font-family:Georgia,serif;font-size:17px;font-weight:500;margin:0 0 12px}.contact-line{display:flex;gap:9px;align-items:flex-start;margin:8px 0;font-size:11px;color:var(--muted)}.contact-line>span{width:20px;color:var(--green);font-weight:800}.contact-line a{color:var(--ink);text-decoration:none;font-weight:600}.integration-actions{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin-top:13px}.integration-actions a,.integration-actions button{border:1px solid var(--line);background:#f7faf9;color:var(--ink);padding:9px 5px;border-radius:8px;font-size:10px;font-weight:700;text-align:center;text-decoration:none;cursor:pointer}.integration-actions button:disabled{color:#a3ada9;cursor:not-allowed}.integration-actions a:hover,.integration-actions button:not(:disabled):hover{border-color:#9fbab2;background:#eef5f2}@media(max-width:720px){.integration-actions{grid-template-columns:1fr}}
.check-copy{display:flex;flex-direction:column;gap:2px}.check-copy strong{font-size:12px}.check-copy small{font-size:9px;color:var(--muted);text-decoration:none}.check-item.done .check-copy small{text-decoration:none}.history-item>div{display:flex;align-items:center;gap:8px}.history-progress{display:inline-grid;place-items:center;min-width:34px;height:21px;padding:0 5px;border-radius:11px;background:#dceee8;color:var(--green);font-size:9px}.history-item small{display:block;margin-top:3px}
.ticket-update,.ticket-files,.ticket-chat{background:var(--white);border:1px solid var(--line);border-radius:11px;padding:14px;margin:13px 0}.ticket-update label{font-size:10px;font-weight:800}.ticket-update textarea{width:100%;min-height:70px;margin-top:7px;border:1px solid var(--line);border-radius:8px;padding:9px;resize:vertical}.ticket-files h3,.ticket-chat h3{font-family:Georgia,serif;font-size:17px;font-weight:500;margin:0 0 10px}.file-button{display:inline-block;font-size:9px}.file-row{display:flex;justify-content:space-between;align-items:center;padding:8px 0;border-top:1px solid var(--line);font-size:9px}.file-row a{color:var(--green)}.file-row button{border:0;background:#f3e1df;color:var(--red);border-radius:6px;padding:5px 7px}.ticket-files>p,.chat-log>p{font-size:9px;color:var(--muted)}.chat-log{display:grid;gap:7px;max-height:220px;overflow:auto}.chat-log>div{background:#f4f7f6;border-radius:8px;padding:8px}.chat-log strong,.chat-log small{font-size:8px}.chat-log p{font-size:10px;margin:3px 0}.chat-log small{color:var(--muted)}.chat-compose{display:flex;gap:6px;margin-top:9px}.chat-compose input{flex:1;min-width:0;border:1px solid var(--line);border-radius:8px;padding:9px;font-size:10px}.chat-compose button{padding:8px 11px}
.chat-message{display:flex!important;gap:8px;align-items:flex-start}.chat-message>span{flex:1}.chat-message .avatar{flex:none;width:28px;height:28px}
.nav-item{text-decoration:none}
.krm-login{position:fixed;inset:0;z-index:var(--z-menu);background:linear-gradient(145deg,#102c25,#1d5345);display:grid;place-items:center;padding:18px}.krm-login-card{width:min(440px,100%);background:var(--white);border-radius:18px;padding:28px;box-shadow:0 25px 80px rgba(0,0,0,.3);text-align:center}.krm-logo{width:56px;height:56px;border-radius:16px;background:var(--sidebar-bg);color:var(--gold);display:grid;place-items:center;margin:auto;font:34px Georgia}.krm-login-card h1{margin:10px 0 5px}.krm-login-card>p{font-size:11px;color:var(--muted)}.krm-user-picker{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:18px 0}.krm-user-picker button{border:1px solid var(--line);border-left:4px solid var(--user-color);background:#fafcfb;border-radius:10px;padding:11px;display:flex;align-items:center;gap:9px;text-align:left;cursor:pointer}.krm-user-picker i,.avatar-large{overflow:hidden;border-radius:50%;display:grid;place-items:center}.krm-user-picker i{width:36px;height:36px;background:var(--user-color);color:var(--white);font-style:normal}.krm-user-picker img,.round-avatar img,.avatar-large img{width:100%;height:100%;object-fit:cover}.krm-user-picker span{display:flex;flex-direction:column}.krm-user-picker small,.production-note{color:var(--muted);font-size:8px}.demo-badge{display:inline-block;border-radius:12px;background:#fff0d7;color:#805d22;padding:5px 9px;font-size:8px;font-weight:800}.page-demo-badge{position:fixed;right:12px;bottom:12px;z-index:2;pointer-events:none;box-shadow:0 3px 12px rgba(0,0,0,.1)}.krm-header-user{display:flex;align-items:center;gap:7px;margin-left:auto}.avatar-button,.profile-main{border:0;background:transparent;display:flex;align-items:center;gap:7px;cursor:pointer;color:inherit}.avatar-button span{font-size:10px;font-weight:800}.round-avatar{border-radius:50%!important;overflow:hidden}.profile{display:block}.profile-main{width:100%;padding:0}.profile .switch-user{margin:8px 0 0;width:100%;font-size:8px;border:1px solid #49665f;border-radius:7px;padding:6px}.avatar-editor .avatar-large{width:90px;height:90px;margin:0 auto 14px;color:var(--white);font-size:25px}.live-required{display:block!important;float:none!important;color:var(--red);font-size:8px;margin-top:4px}.field-invalid input,.field-invalid textarea,.field-invalid select{border-color:var(--red)!important;background:#fff8f7!important}.field-valid input,.field-valid textarea,.field-valid select{border-color:var(--valid)!important;background:var(--valid-bg)!important}.field-valid .live-required{color:var(--valid)}.sidebar nav{touch-action:pan-x;-webkit-overflow-scrolling:touch}.avatar{background-size:cover!important;background-position:center!important}@media(max-width:720px){.krm-header-user{position:absolute;right:15px;top:74px}.krm-header-user .secondary,.avatar-button span{display:none}.krm-user-picker{grid-template-columns:1fr}.page-demo-badge{bottom:76px}}
.team-chart{background:var(--white);border:1px solid var(--line);border-radius:11px;padding:17px;margin:-17px 0 30px;display:grid;grid-template-columns:220px 1fr;gap:25px}.team-chart small{font-size:9px;color:var(--green);font-weight:800}.team-chart h2{font:500 18px Georgia;margin:4px 0}.chart-row{display:grid;grid-template-columns:75px 1fr 20px;align-items:center;gap:8px;margin:5px 0;font-size:9px}.chart-row i{height:8px;background:#edf1ef;border-radius:5px;overflow:hidden}.chart-row b{display:block;height:100%;border-radius:5px}.chart-row strong{text-align:right}@media(max-width:720px){.team-chart{grid-template-columns:1fr;margin-top:-15px}.team-chart>div:first-child{display:none}}
[data-stat-view]{cursor:pointer;transition:.18s}[data-stat-view]:hover{transform:translateY(-2px);box-shadow:0 8px 22px rgba(24,51,45,.08)}
.workflow-data,.materials-box{background:var(--white);border:1px solid var(--line);border-radius:11px;padding:14px;margin:13px 0}.workflow-data h3,.materials-box h3{font:500 17px Georgia;margin:0 0 10px}.workflow-data label{display:block;font-size:10px;font-weight:700;margin:8px 0}.workflow-data input,.workflow-data textarea,.materials-box input{width:100%;border:1px solid var(--line);border-radius:8px;padding:9px;margin-top:5px}.workflow-data textarea{min-height:65px}.materials-box{background:#edf8f3;border-color:#bddfd2}.material-row{display:grid;grid-template-columns:1fr 110px 80px 25px;gap:7px;align-items:center;border-bottom:1px solid #cce4db;padding:8px 0;font-size:9px}.material-row button{border:0;background:#f3e1df;color:var(--red);border-radius:50%;width:22px;height:22px}.material-add{display:grid;grid-template-columns:1fr 70px 90px 38px;gap:6px;margin-top:10px}.material-add input{margin:0}.material-add button{padding:7px}.sidebar nav{min-height:0}@media(min-width:721px){.nav-item[data-view="alerts"],.nav-item[data-view="completed"],a.nav-item[href*="view=alerts"],a.nav-item[href*="view=completed"]{margin-left:9px;width:calc(100% - 9px)}}@media(max-width:600px){.material-row{grid-template-columns:1fr 80px 24px}.material-row strong{grid-column:1/3}.material-add{grid-template-columns:1fr 65px}.material-add button{grid-column:2}.material-add input:first-child{grid-column:1/-1}}
.assignment-box{background:var(--white);border:1px solid var(--line);border-radius:11px;padding:14px;margin:14px 0}.assignment-box h3{font:500 17px Georgia;margin:0}.assignment-box label{display:block;font-size:10px;font-weight:700;margin:9px 0}.assignment-box select{width:100%;border:1px solid var(--line);border-radius:8px;padding:9px;margin-top:5px;background:#fafcfb}.assignment-grid{display:flex;flex-wrap:wrap;gap:7px;margin:10px 0}.assignment-chip{display:flex!important;align-items:center;gap:6px;border:1px solid color-mix(in srgb,var(--user-color) 45%,#dfe6e3);background:color-mix(in srgb,var(--user-color) 12%,#fff);border-radius:999px;padding:7px 10px;margin:0!important}.assignment-chip input{accent-color:var(--user-color)}.assignment-chip span{font-size:11px;color:var(--ink)}
.customer-picker{border:1px solid #bfd9d0;background:#f0f8f5;border-radius:11px;padding:12px;margin:12px 0}.customer-picker>div:first-child{display:flex;justify-content:space-between;gap:8px}.customer-picker strong{font-size:11px}.customer-picker small,.customer-match{font-size:8px;color:var(--muted)}.customer-picker-row{display:grid;grid-template-columns:1fr 1fr auto;gap:7px;margin-top:8px}.customer-picker input,.customer-picker select{min-width:0;border:1px solid var(--line);border-radius:8px;padding:9px;background:var(--white)}.customer-manual-label{display:block;margin-top:9px}.add-customer-inline{white-space:nowrap}.quick-customer-modal{max-width:560px}.legacy-client-select{display:none!important}.customer-match{margin:7px 0 0}.customer-match.found{color:#217759;font-weight:800}.customer-match.warning{color:#9a6322;font-weight:800}@media(max-width:760px){.customer-picker-row{grid-template-columns:1fr}.customer-picker>div:first-child{display:block}.add-customer-inline{width:100%}}
.team-block{display:none!important}.profile.compact-profile{margin:0 0 17px;padding:10px 8px;border:1px solid #315149;border-radius:10px;order:0}.profile.compact-profile .switch-user{padding:4px;margin-top:5px}.brand{padding-bottom:13px}.sidebar nav{overflow-y:auto}@media(max-width:720px){.profile.compact-profile{display:none}.sidebar nav{overflow-y:hidden}}
.reminder-link{display:block;text-align:center;text-decoration:none;margin-top:10px;font-size:9px}
.team-chart{display:none!important}.dashboard-events{display:grid;gap:10px;margin:-8px 0 22px}.dashboard-events[hidden]{display:none}.dashboard-event{display:grid;grid-template-columns:42px 1fr auto;gap:12px;align-items:center;background:var(--white);border:1px solid var(--line);border-left:4px solid var(--orange);border-radius:11px;padding:14px 16px;box-shadow:0 8px 24px rgba(24,51,45,.06)}.dashboard-event.danger{border-left-color:var(--red);background:#fff7f5}.dashboard-event.warning{border-left-color:var(--orange);background:#fffaf2}.dashboard-event>span{width:40px;height:40px;border-radius:10px;display:grid;place-items:center;background:#f5ead1;color:var(--orange);font-weight:800}.dashboard-event.danger>span{background:#f8e1dd;color:var(--red)}.dashboard-event small{display:block;font-size:8px;color:var(--green);font-weight:850;letter-spacing:.7px;text-transform:uppercase}.dashboard-event strong{display:block;font-size:13px;margin:2px 0}.dashboard-event p{font-size:11px;color:var(--muted);margin:0}.dashboard-event a{white-space:nowrap;text-decoration:none;color:var(--green);font-size:12px;font-weight:800}@media(max-width:650px){.dashboard-event{grid-template-columns:34px 1fr}.dashboard-event>span{width:32px;height:32px}.dashboard-event a{grid-column:2;font-size:11px}}
.ticket-submenu,.settings-submenu{display:none;margin:-2px 0 6px 28px;padding-left:9px;border-left:1px solid #315149}.ticket-submenu.open,.settings-submenu.open{display:grid;gap:3px}.nav-subitem{display:block;color:#b7c6c2;text-decoration:none;font-size:11px;font-weight:650;padding:8px 10px;border-radius:8px}.nav-subitem:hover,.nav-subitem.active{background:var(--sidebar-active);color:var(--white)}.settings-group{margin-top:auto;padding-top:8px}.ticket-root.open,.settings-root.open{background:var(--sidebar-active);color:var(--white)}.owner-avatar{border:2px solid currentColor}.owner-badge{border:1px solid;border-radius:999px;padding:4px 8px;font-size:10px;font-weight:800}.optional-widgets{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:-10px 0 22px}.optional-widgets[hidden]{display:none}.optional-widgets article{display:grid;grid-template-columns:34px 1fr;gap:10px;align-items:center;background:var(--white);border:1px solid var(--line);border-radius:10px;padding:12px}.optional-widgets span{width:34px;height:34px;display:grid;place-items:center;border-radius:9px;background:#edf1ef}.optional-widgets small{font-size:8px;color:var(--green);font-weight:850}.optional-widgets strong{display:block;font-size:12px}.optional-widgets p{font-size:9px;color:var(--muted);margin:2px 0 0}.required{display:none!important}.live-required{display:block!important;float:none!important;color:var(--red);font-size:8px;margin-top:4px}.field-invalid input,.field-invalid textarea,.field-invalid select{border-color:var(--red)!important;background:#fff8f7!important}.field-valid input,.field-valid textarea,.field-valid select{border-color:var(--valid)!important;background:var(--valid-bg)!important}.field-valid .live-required{color:var(--valid)}.required[hidden]{display:none!important}@media(max-width:720px){.ticket-submenu,.settings-submenu{position:fixed;bottom:68px;left:8px;right:8px;margin:0;padding:8px;background:var(--sidebar-bg);border:1px solid #315149;border-radius:12px;z-index:var(--z-toast);grid-template-columns:repeat(3,1fr)}.settings-submenu.open{grid-template-columns:repeat(3,1fr)}.nav-subitem{text-align:center}.optional-widgets{grid-template-columns:1fr}}
.krm-chat-clear{margin-left:auto;margin-right:8px;border:1px solid #58756d;background:var(--sidebar-active);color:var(--white);border-radius:8px;padding:7px 9px;font-size:9px;font-weight:800;cursor:pointer}.chat-message-actions{display:flex;gap:5px;margin-top:6px}.chat-message-actions button{border:0;border-radius:7px;background:#edf1ef;color:var(--ink);padding:4px 7px;font-size:8px;font-weight:800;cursor:pointer}.deleted-message{color:#8d9995;font-style:italic}
.krm-chat-fab b,.krm-header-chat b{position:absolute;min-width:18px;height:18px;border-radius:10px;background:var(--red);color:var(--white);font-size:9px;display:grid;place-items:center;padding:0 4px}.krm-chat-fab b{right:-2px;top:-2px}.krm-chat-fab b[hidden],.krm-header-chat b[hidden]{display:none}.krm-header-chat{position:relative;border:1px solid var(--line);background:var(--white);border-radius:50%;width:38px;height:38px;cursor:pointer}.krm-header-chat b{right:-6px;top:-5px}.krm-chat-overlay{position:fixed;inset:0;z-index:var(--z-drawer);background:rgba(8,25,21,.35);display:flex;justify-content:flex-end}.krm-chat-overlay[hidden]{display:none}.krm-chat-drawer{width:min(430px,100%);height:100%;background:#f5f7f6;box-shadow:-15px 0 40px rgba(8,25,21,.18);display:grid;grid-template-rows:auto 1fr auto auto}.krm-chat-drawer>header{margin:0;padding:18px;background:var(--sidebar-bg);color:var(--white);display:flex;align-items:start}.krm-chat-drawer header small{font-size:8px;color:#9fc0b7;font-weight:800}.krm-chat-drawer header h2{font:500 21px Georgia;margin:3px 0}.krm-chat-drawer header p{font-size:9px;color:#b5c9c3;margin:0}.krm-chat-close{margin-left:auto;width:32px;height:32px;border:0;border-radius:50%;background:#294b43;color:var(--white);font-size:20px;cursor:pointer}.krm-chat-messages{padding:14px;overflow:auto;display:flex;flex-direction:column;gap:8px}.krm-chat-message{display:flex;align-items:flex-start;gap:7px;max-width:88%}.krm-chat-message.mine{align-self:flex-end;flex-direction:row-reverse}.krm-chat-message>i{flex:none}.krm-chat-message>div{background:var(--white);border:1px solid var(--line);border-radius:4px 12px 12px 12px;padding:9px 11px;box-shadow:0 3px 10px rgba(24,51,45,.04)}.krm-chat-message.mine>div{background:#dceee8;border-color:#c7dfd7;border-radius:12px 4px 12px 12px}.krm-chat-message strong{font-size:9px}.krm-chat-message p{font-size:11px;line-height:1.4;margin:3px 0;white-space:pre-wrap}.krm-chat-message a{display:block;color:#176b57;font-size:9px;font-weight:800;margin:5px 0}.krm-chat-message small{display:block;color:var(--muted);font-size:7px;margin-top:4px}.krm-chat-empty{text-align:center;margin:auto;color:var(--muted)}.krm-chat-empty span{font-size:30px}.krm-chat-empty strong{display:block;color:var(--ink)}.krm-chat-empty p{font-size:10px}.krm-chat-pending{display:flex;justify-content:space-between;align-items:center;background:#fff4e0;color:#76571f;padding:7px 12px;font-size:9px}.krm-chat-pending button{border:0;background:transparent;color:#a13d35;font-size:8px;font-weight:800}.krm-chat-compose{display:grid;grid-template-columns:38px 1fr auto;gap:7px;padding:11px;background:var(--white);border-top:1px solid var(--line);align-items:end}.krm-chat-attach{height:38px;display:grid;place-items:center;background:#edf1ef;border-radius:9px;cursor:pointer}.krm-chat-compose textarea{min-width:0;resize:none;border:1px solid var(--line);border-radius:9px;padding:9px}.krm-chat-compose button{padding:10px 12px}.page-demo-badge{left:12px;right:auto}@media(max-width:720px){.krm-chat-overlay{bottom:68px}.krm-chat-drawer{width:100%}.krm-header-chat{width:34px;height:34px}.krm-chat-compose{grid-template-columns:35px 1fr auto}}
.unread-badge{display:inline-grid;place-items:center;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--red);color:var(--white)!important;font-size:9px;font-weight:900;line-height:1;box-shadow:0 0 0 2px #fff}.status-right{display:inline-flex;align-items:center;gap:6px}.ticket-meta .unread-badge{margin-left:4px}.krm-chat-fab b,.krm-header-chat b{font-weight:900;box-shadow:0 0 0 2px #fff}.repair-status .unread-badge{margin-left:6px;vertical-align:middle}.ticket-chat .chat-message-actions{font-style:normal}.repair-internal-chat{margin-top:13px}
.krm-scan-shortcut{text-decoration:none;display:inline-flex;align-items:center;gap:5px}
b.required,.required{display:none!important;visibility:hidden!important}.live-required{display:block!important;visibility:visible!important;float:none!important;color:var(--red);font-size:8px;margin-top:4px;text-transform:none;letter-spacing:0}.field-invalid input,.field-invalid textarea,.field-invalid select{border-color:var(--red)!important;background:#fff8f7!important}.field-valid input,.field-valid textarea,.field-valid select{border-color:var(--valid)!important;background:var(--valid-bg)!important}.field-valid .live-required{color:var(--valid)}

.danger-text{color:var(--red)!important}.mini-button{padding:5px 8px;font-size:8px;margin-top:5px}.rental-card strong{display:block}.rental-stats article{cursor:pointer}.rental-stats article:hover{transform:translateY(-2px);box-shadow:0 8px 22px rgba(24,51,45,.08)}
.priority-badge{display:inline-block;border-radius:999px;padding:2px 6px;font-size:8px;font-weight:900;vertical-align:middle}.priority-badge.priority-normal{background:#edf1ef;color:#68736f}.priority-badge.priority-high{background:#fff0d7;color:#8b6528}.priority-badge.priority-urgent{background:#f8e1dd;color:var(--red)}.ticket.priority-high{border-left-color:#d4ad62!important}.ticket.priority-urgent,.ticket.attention.priority-urgent{border-left-color:var(--red)!important;box-shadow:inset 0 0 0 1px rgba(200,70,59,.18)}.attention-reasons{margin:13px 0 0;padding:10px 12px;border-radius:9px;background:#fff4f1;border:1px solid #f2d4cd;color:#8a3a32;font-size:11px;line-height:1.45}.priority-control{display:block;margin-top:12px;font-size:10px;font-weight:800}.priority-control select{display:block;width:100%;border:1px solid var(--line);border-radius:8px;padding:9px;margin-top:5px;background:var(--white)}
.dashboard-insights{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:-14px 0 26px}.insight-card{background:var(--white);border:1px solid var(--line);border-radius:13px;padding:15px;box-shadow:0 8px 24px rgba(24,51,45,.045)}.critical-card{grid-column:1/-1}.critical-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:9px}.critical-widget{border:1px solid var(--line);background:#fbfcfc;border-radius:11px;padding:12px;text-align:left;display:grid;grid-template-columns:34px 1fr;gap:9px;align-items:center;cursor:pointer;color:var(--ink)}.critical-widget:hover,.chart-row-btn:hover{transform:translateY(-1px);box-shadow:0 8px 20px rgba(24,51,45,.07);border-color:#bdd0ca}.critical-widget>span{width:34px;height:34px;border-radius:9px;display:grid;place-items:center;background:#edf1ef;color:var(--green);font-weight:900}.critical-widget small{font-size:8px;font-weight:900;color:var(--green);letter-spacing:.4px;text-transform:uppercase}.critical-widget strong{display:block;font-family:Georgia,serif;font-size:25px;font-weight:500;line-height:1}.critical-widget p{font-size:9px;color:var(--muted);margin:3px 0 0}.critical-widget.warning{background:#fffaf2;border-color:#f0dfbb}.critical-widget.warning>span{background:#f5ead1;color:var(--orange)}.critical-widget.danger{background:#fff7f5;border-color:#f1d1ca}.critical-widget.danger>span{background:#f8e1dd;color:var(--red)}.mini-chart{display:grid;gap:8px}.chart-row-btn{border:1px solid var(--line);background:#fbfcfc;border-radius:9px;padding:9px;display:grid;grid-template-columns:88px 1fr 34px 44px;gap:8px;align-items:center;text-align:left;cursor:pointer;color:var(--ink)}.chart-row-btn span{font-size:10px;font-weight:800}.chart-row-btn i{height:8px;background:#e8edeb;border-radius:99px;overflow:hidden}.chart-row-btn b{display:block;height:100%;background:var(--row-color);border-radius:99px}.chart-row-btn strong{font-size:12px;text-align:right}.chart-row-btn small{font-size:8px;color:var(--muted)}@media(max-width:1120px){.dashboard-insights{grid-template-columns:1fr 1fr}.critical-grid{grid-template-columns:repeat(3,1fr)}}@media(max-width:720px){.dashboard-insights{grid-template-columns:1fr;margin:0 0 18px}.critical-grid{grid-template-columns:1fr}.insight-card{padding:12px}.chart-row-btn{grid-template-columns:82px 1fr 28px}.chart-row-btn small{display:none}.critical-widget strong{font-size:21px}}

.onboarding-card{max-width:520px}.onboarding-steps{display:grid;gap:10px;margin:14px 0}.onboarding-step{display:flex;gap:10px;align-items:flex-start;background:#f7faf8;border:1px solid var(--line);border-radius:12px;padding:10px}.onboarding-step b{background:var(--green);color:var(--white);border-radius:50%;width:24px;height:24px;display:inline-grid;place-items:center;flex:0 0 24px}

/* K RM 0.5.47: distanza forzata tra Chat globale e Guida. Questa regola resta in fondo per evitare sovrascritture duplicate. */
body.krm-chat-open body.krm-chat-open @media(max-width:720px){body.krm-chat-open }

.onboarding-progress{height:7px;background:#e8edeb;border-radius:999px;overflow:hidden;margin:4px 0 16px}.onboarding-progress i{display:block;height:100%;width:10%;background:var(--green);border-radius:999px;transition:width .2s}.onboarding-card .onboarding-step{margin:12px 0 14px}.onboarding-step p{margin:4px 0 0;color:var(--muted);font-size:12px;line-height:1.45}.onboarding-never{display:flex!important;align-items:center;gap:8px;background:#f7faf8;border:1px solid var(--line);border-radius:10px;padding:10px!important;font-size:10px!important}.onboarding-never input{width:auto!important;margin:0!important}.onboarding-card button[disabled]{opacity:.45;cursor:not-allowed}

.overlay[hidden],.modal-overlay[hidden]{display:none!important;pointer-events:none!important}


/* K RM 0.5.52.1: validazione visuale forzata per campi già compilati. */
.field-valid input,.field-valid textarea,.field-valid select,input.field-valid-control,textarea.field-valid-control,select.field-valid-control{border-color:var(--valid)!important;background:var(--valid-bg)!important;box-shadow:0 0 0 1px rgba(43,156,114,.08)!important}.field-valid .live-required{color:var(--valid)!important}.field-invalid:not(.field-valid) input,.field-invalid:not(.field-valid) textarea,.field-invalid:not(.field-valid) select,input.field-invalid-control:not(.field-valid-control),textarea.field-invalid-control:not(.field-valid-control),select.field-invalid-control:not(.field-valid-control){border-color:var(--red)!important;background:#fff8f7!important}.field-valid input:invalid,.field-valid textarea:invalid,.field-valid select:invalid{border-color:var(--valid)!important;background:var(--valid-bg)!important}

/* K RM 0.5.55: dashboard più leggibile, grafici con colori utenti/stati e filtri evidenti. */
[data-stat-view]{position:relative;overflow:hidden;border-left:5px solid transparent!important}
[data-stat-view="all"]{border-left-color:#2563eb!important}
[data-stat-view="alerts"]{border-left-color:#dc2626!important}
[data-stat-view="working"]{border-left-color:#f97316!important}
[data-stat-view="completed"]{border-left-color:#16a34a!important}
[data-stat-view].active{outline:2px solid rgba(23,107,87,.22);box-shadow:0 12px 28px rgba(24,51,45,.1);transform:translateY(-1px)}
.chart-row-btn{position:relative;overflow:hidden;grid-template-columns:minmax(118px,.85fr) minmax(90px,1fr) 38px 54px!important;border-left:5px solid var(--row-color)!important;background:linear-gradient(90deg,color-mix(in srgb,var(--row-color) 7%,#fff),#fff 42%)!important}
.chart-row-btn.active{border-color:color-mix(in srgb,var(--row-color) 45%,#d7e1dd)!important;box-shadow:0 10px 24px color-mix(in srgb,var(--row-color) 18%,transparent)!important;transform:translateY(-1px)}
.chart-row-btn .chart-label{display:flex;align-items:center;gap:7px;min-width:0;font-weight:900}
.chart-row-btn .chart-label em{font-style:normal;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chart-dot{width:12px;height:12px;border-radius:50%;background:var(--row-color);box-shadow:0 0 0 3px color-mix(in srgb,var(--row-color) 15%,transparent);flex:0 0 12px}
.chart-user-dot{width:25px;height:25px;border-radius:50%;display:grid;place-items:center;background:var(--row-color);font-size:9px;font-style:normal;font-weight:900;box-shadow:0 0 0 3px color-mix(in srgb,var(--row-color) 14%,transparent);flex:0 0 25px}
.chart-row-btn i{height:9px!important;background:#e8edeb!important}
.chart-row-btn b{background:linear-gradient(90deg,var(--row-color),color-mix(in srgb,var(--row-color) 72%,#fff))!important}
.status-label{font-weight:900}
.ticket{--ticket-status-color:var(--green)}
.ticket .progress i{box-shadow:0 0 0 1px color-mix(in srgb,var(--ticket-status-color) 18%,transparent)}
@media(max-width:720px){.chart-row-btn{grid-template-columns:minmax(92px,1fr) minmax(80px,1fr) 30px!important}.chart-row-btn small{display:none!important}.chart-user-dot{width:22px;height:22px;flex-basis:22px}.chart-dot{width:10px;height:10px;flex-basis:10px}}

/* K RM 0.7.5: protezione anti-chiusura accidentale modali/form. */
.modal-actions{position:sticky;bottom:-25px;z-index:var(--z-sidebar);background:linear-gradient(180deg,rgba(255,255,255,.86),#fff 34%);padding-top:12px;margin-bottom:-8px}
.modal,.detail-panel,.krm-chat-drawer{overscroll-behavior:contain}
.modal-overlay,.overlay,.krm-chat-overlay{overscroll-behavior:contain}
.modal .close-btn,[class*="modal"] .close-btn{flex:0 0 auto}
@media(max-width:720px){.modal-actions{bottom:-20px;padding-bottom:4px}.modal{max-height:92vh;overflow:auto}}


/* K RM 1.10.1 - responsive globale e login proporzionato */
html{font-size:clamp(14px,0.92vw,16px)}
body{min-width:0;overflow-x:hidden}
*{box-sizing:border-box}
img,video,canvas,svg{max-width:100%;height:auto}
.app-shell{width:100%;min-width:0}
main{min-width:0;width:100%}
header,.section-heading,.toolbar,.actions,.modal-actions{gap:clamp(10px,1.4vw,18px);flex-wrap:wrap}
.work-section,.card,.stat-card,.panel,.module-card{min-width:0}
.table-wrap,.responsive-table,.data-table-wrapper{width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}
table{max-width:100%}th,td{vertical-align:middle}
input,select,textarea,button{max-width:100%;font-size:1rem}
.modal,.modal-card,.dialog,.popup,.sheet,.workflow-modal{max-width:min(96vw,1180px);max-height:92vh;overflow:auto}
.modal-content,.modal-body,.form-grid,.grid,.cards-grid{min-width:0}
.form-grid{grid-template-columns:repeat(auto-fit,minmax(min(260px,100%),1fr));gap:clamp(10px,1.4vw,16px)}
.kpi-grid,.stats-grid,.dashboard-grid{grid-template-columns:repeat(auto-fit,minmax(min(220px,100%),1fr));gap:clamp(10px,1.5vw,18px)}
.krm-login{position:fixed;inset:0;z-index:var(--z-login);background:radial-gradient(circle at top,#245e4f 0,#102c25 46%,#071b16 100%);display:grid;place-items:center;padding:clamp(14px,4vw,42px);overflow:auto}
.krm-login-card{width:min(100%,460px);border-radius:clamp(18px,2.2vw,28px);padding:clamp(22px,4vw,38px);box-shadow:0 28px 90px rgba(0,0,0,.34);text-align:center}
.krm-login-card-secure{display:flex;flex-direction:column;align-items:stretch;gap:12px}
.krm-login-card .krm-logo{flex:0 0 auto}
.krm-login-card h1{font-size:clamp(1.8rem,5vw,2.45rem);line-height:1.05;margin:8px 0 2px}
.krm-login-card>p{font-size:clamp(.9rem,2.2vw,1rem);line-height:1.4;margin:0 0 8px;color:var(--muted)}
.krm-login-form{display:grid;gap:12px;text-align:left;margin-top:6px}
.krm-login-form label{display:grid;gap:6px;font-weight:800;font-size:.86rem;color:#18342e}
.krm-login-form input{width:100%;min-height:46px;border:1px solid var(--line);border-radius:12px;padding:11px 13px;background:#fbfdfc;color:#102c25}
.krm-login-form button.primary{min-height:48px;width:100%;justify-content:center;margin-top:2px}
.krm-2fa-box{display:grid;gap:10px;border:1px solid #d9e7e2;background:#f7fbf9;border-radius:14px;padding:12px}
.krm-backup-code-toggle{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;gap:8px;font-weight:700!important;color:#294a43!important}
.krm-backup-code-toggle input{width:18px;height:18px;min-height:18px;padding:0}
#krmTotpHelp,.krm-login-form .production-note{font-size:.78rem;line-height:1.35;color:var(--muted)}
#krmLoginError{display:block;min-height:1.1rem;color:var(--red);text-align:center;font-weight:800}
.link-btn{border:0;background:transparent;color:var(--green);font-weight:900;text-decoration:underline;cursor:pointer}
.krm-forgot-btn{width:100%;text-align:center;min-height:34px}
.krm-account-actions{position:fixed;right:18px;top:14px;z-index:var(--z-menu);display:flex;gap:8px;align-items:center;background:rgba(255,255,255,.86);border:1px solid rgba(23,63,53,.16);border-radius:999px;padding:6px;box-shadow:0 12px 32px rgba(0,0,0,.14);backdrop-filter:blur(12px)}
.krm-security-account-btn,.krm-logout-btn{border:0;border-radius:999px;font-weight:900;padding:10px 13px;cursor:pointer;white-space:nowrap}
.krm-security-account-btn{background:#173f35;color:var(--white)}
.krm-logout-btn{background:#fff1f1;color:#b42318;border:1px solid #ffd5d5}
.krm-account-actions{display:none!important}
.krm-user-menu{position:fixed;z-index:var(--z-login);width:min(320px,calc(100vw - 24px));background:var(--white);border:1px solid var(--line);border-radius:18px;padding:12px;box-shadow:0 24px 70px rgba(0,0,0,.22);display:grid;gap:10px}
.krm-user-menu-head{display:flex;gap:10px;align-items:center;border-bottom:1px solid var(--line);padding-bottom:10px}
.krm-user-menu-head .avatar{width:42px;height:42px;flex:0 0 42px}
.krm-user-menu-head span{display:grid;gap:2px;min-width:0}
.krm-user-menu-head strong{font-size:.95rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.krm-user-menu-head small,.krm-user-last small{color:var(--muted);font-size:.72rem}
.krm-user-last{background:#f6faf8;border:1px solid #e0ece8;border-radius:12px;padding:10px;display:grid;gap:3px}
.krm-user-last strong{font-size:.84rem}
.krm-user-menu button{border:0;border-radius:12px;padding:11px 12px;text-align:left;background:#f3f7f5;color:#18332d;font-weight:900;cursor:pointer}
.krm-user-menu button:hover{background:#e8f1ed}
.krm-user-menu button.danger{background:#fff1f1;color:#b42318}
.krm-login-card[data-auth-view="login"] #krmForgotForm,.krm-login-card[data-auth-view="login"] #krmResetForm{display:none!important}
.krm-login-card[data-auth-view="forgot"] #krmProdLogin,.krm-login-card[data-auth-view="forgot"] #krmResetForm{display:none!important}
.krm-login-card[data-auth-view="reset"] #krmProdLogin,.krm-login-card[data-auth-view="reset"] #krmForgotForm{display:none!important}
.krm-security-modal{width:min(96vw,980px)}
.krm-security-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(320px,100%),1fr));gap:16px}
.krm-security-grid article{border:1px solid var(--line);border-radius:18px;padding:16px;background:#fbfdfc}
.krm-2fa-setup{display:grid;gap:12px;margin-top:12px}
.krm-2fa-qr{width:204px;min-height:204px;display:grid;place-items:center;border:1px dashed #b8cbc5;border-radius:18px;background:var(--white);padding:12px}
.krm-2fa-setup input{width:100%;min-height:44px;border:1px solid var(--line);border-radius:12px;padding:10px 12px}
.auth-result{white-space:pre-wrap;background:#102c25;color:#eafff8;border-radius:14px;padding:12px;overflow:auto;max-height:280px}
@media(max-width:1100px){.app-shell{grid-template-columns:minmax(74px,220px) 1fr}.sidebar{min-width:0}header{align-items:flex-start}}
@media(max-width:860px){.app-shell{display:block}.sidebar{position:sticky;top:0;z-index:var(--z-toast);width:100%;border-right:0;border-bottom:1px solid var(--line)}.sidebar nav{display:flex;overflow-x:auto;gap:8px;padding-bottom:8px}.sidebar .brand{padding:12px 16px}.nav-item{white-space:nowrap;flex:0 0 auto}main{padding:clamp(14px,4vw,22px)}header{display:grid}.modal,.modal-card,.dialog,.popup,.sheet{width:96vw!important;max-width:96vw!important;border-radius:18px}.modal-actions,.form-actions{position:sticky;bottom:0;background:inherit;padding-top:10px}}
@media(max-width:620px){html{font-size:14px}.krm-login{align-items:start}.krm-login-card{margin-top:clamp(10px,8vh,44px);padding:22px 18px;border-radius:20px}.krm-user-picker{grid-template-columns:1fr!important}.dashboard-grid,.kpi-grid,.stats-grid,.cards-grid{grid-template-columns:1fr}.section-heading,.toolbar{display:grid;grid-template-columns:1fr}.section-heading>*{min-width:0}button,.primary,.secondary{min-height:42px}th,td{font-size:.88rem}.hide-mobile{display:none!important}}
@media(max-width:620px){.krm-account-actions{right:10px;top:8px;gap:5px;padding:5px}.krm-security-account-btn,.krm-logout-btn{font-size:.78rem;padding:8px 9px}.krm-2fa-qr{margin:auto}}
@media(max-width:420px){main{padding:12px}.krm-login-card{width:100%;padding:20px 15px}.krm-login-form input{min-height:44px}.modal,.modal-card,.dialog,.popup,.sheet{width:100vw!important;max-width:100vw!important;min-height:100dvh;border-radius:0!important}}

.krm-user-menu-backdrop{position:fixed;inset:0;z-index:var(--z-menu-backdrop);background:rgba(15,23,42,.28);backdrop-filter:blur(2px)}
.krm-user-menu-centered{position:fixed!important;z-index:var(--z-menu);top:50%!important;left:50%!important;right:auto!important;transform:translate(-50%,-50%);width:min(420px,calc(100vw - 28px));max-height:calc(100vh - 28px);overflow:auto;border-radius:18px;box-shadow:0 24px 80px rgba(0,0,0,.28)}
.krm-user-menu-head{position:relative}.krm-user-menu-close{position:absolute;right:0;top:0;border:0;background:#f1f5f9;border-radius:999px;width:32px;height:32px;cursor:pointer;font-size:18px;line-height:1}
@media(max-width:720px){.krm-user-menu-centered{width:calc(100vw - 18px);top:50%!important;max-height:calc(100vh - 18px);border-radius:16px}}
.ticket-source-badge{align-self:center;border-radius:999px;padding:7px 12px;font-size:12px;font-weight:800;border:1px solid rgba(0,0,0,.08);white-space:nowrap}.ticket-source-badge.ok{background:#e8f8ef;color:#146c3e}.ticket-source-badge.warning{background:#fff3cd;color:#8a5a00}@media(max-width:760px){.ticket-source-badge{white-space:normal;width:100%;text-align:center}}

.ticket-kind-selector{border:1px solid #dbe7e2;border-radius:18px;padding:14px 16px;margin:8px 0 16px;background:#f7fbf9;display:grid;gap:10px}
.ticket-kind-selector legend{font-weight:800;color:#183d35;padding:0 6px}
.ticket-kind-selector label{display:flex;align-items:center;gap:9px;font-weight:700;color:#244a42}
.ticket-kind-selector input{width:auto;accent-color:#1e7a62}
.scope-badge{display:inline-flex;align-items:center;border-radius:999px;padding:3px 8px;font-size:.72rem;font-weight:900;text-transform:uppercase;letter-spacing:.03em;background:#e9f5f0;color:#1e6b56;border:1px solid #b9ded0}
.scope-badge.scope-internal{background:#fff4d8;color:#835400;border-color:#f0cf7b}
.ticket-scope-internal{background:linear-gradient(90deg,#fffaf0 0%,#fff 24%)}
/* K RM 1.42 floating action stack: unica sorgente per help/chat/futuri FAB */
:where(.krm-chat-fab,.krm-help-button){position:fixed;right:var(--fab-right);z-index:var(--z-fab);border:0;border-radius:50%;display:grid;place-items:center;color:var(--white);background:var(--green);box-shadow:0 12px 28px rgba(11,62,50,.30);cursor:pointer;transition:transform .18s,filter .18s}:where(.krm-chat-fab,.krm-help-button):hover{transform:translateY(-2px);filter:brightness(.94)}:where(.krm-chat-fab){width:var(--fab-size-chat);height:var(--fab-size-chat);bottom:var(--fab-bottom);font-size:23px}:where(.krm-help-button){width:var(--fab-size-help);height:var(--fab-size-help);bottom:calc(var(--fab-bottom) + var(--fab-size-chat) + var(--fab-gap));font-weight:900;font-size:21px}.krm-chat-fab b{right:-2px;top:-2px}body.krm-chat-open :where(.krm-chat-fab){display:none;pointer-events:none}body.krm-chat-open :where(.krm-help-button){bottom:var(--fab-bottom)}@media(max-width:720px){:root{--fab-right:14px;--fab-bottom:84px;--fab-gap:20px}body.krm-chat-open :where(.krm-help-button){display:none;pointer-events:none}}

/* K RM 1.42.1: blocco UI prima del login reale */
html.krm-login-active,body.krm-login-active{min-height:100%;overflow:auto}
body.krm-login-active .app-shell,body.krm-login-active .krm-header-user,body.krm-login-active .krm-help-button,body.krm-login-active .krm-chat-fab,body.krm-login-active .krm-global-chat,body.krm-login-active .page-demo-badge{display:none!important}
body.krm-login-active{display:block;background:radial-gradient(circle at top,#284b42 0,#16332d 46%,#0d201c 100%)!important}
body.krm-login-active .krm-login{position:fixed;inset:0;z-index:var(--z-login);display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top,#284b42 0,#16332d 46%,#0d201c 100%)}
body.krm-login-active .krm-login-card{max-height:calc(100vh - 48px);overflow:auto}


.ticket-server-confirm{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:14px 0 2px;padding:10px 12px;border:1px solid #b9ded0;border-radius:14px;background:#e8f8ef;color:#146c3e;font-size:.88rem}
.ticket-server-confirm strong{font-weight:900}.ticket-server-confirm small{font-weight:700;color:#1f7a50}
@media(max-width:620px){.ticket-server-confirm{display:grid;gap:4px}}

/* K RM 1.62.14 — shared primary navigation for desktop, tablet and mobile */
@media (min-width: 861px) {
  .app-shell { grid-template-columns: 258px minmax(0, 1fr); }
  .sidebar {
    width: 258px;
    padding: 24px 14px 14px;
    border-right: 1px solid rgba(255,255,255,.07);
    background: linear-gradient(180deg, #173a32 0%, #122d27 100%);
  }
  .sidebar .brand { padding: 0 9px 22px; }
  .sidebar nav {
    min-height: 0;
    flex: 1 1 auto;
    align-content: start;
    gap: 5px;
    overflow-x: hidden;
    overflow-y: auto;
    padding: 2px 0 10px;
    scrollbar-width: thin;
    scrollbar-color: #47655c transparent;
  }
  .sidebar nav .nav-item {
    position: relative;
    min-height: 43px;
    padding: 10px 12px;
    border: 1px solid transparent;
    border-radius: 12px;
    color: #c1d0cb;
    font-size: 13px;
    transition: background-color .16s ease, border-color .16s ease, transform .16s ease, color .16s ease;
  }
  .sidebar nav .nav-item span { flex: 0 0 22px; width: 22px; font-size: 16px; }
  .sidebar nav .nav-item:hover { transform: translateX(2px); background: rgba(255,255,255,.075); color: #fff; }
  .sidebar nav .nav-item.active {
    border-color: rgba(255,255,255,.10);
    background: linear-gradient(100deg, rgba(76,157,126,.28), rgba(255,255,255,.075));
    color: #fff;
    box-shadow: inset 3px 0 #d8b76d, 0 5px 14px rgba(0,0,0,.08);
    font-weight: 750;
  }
  .sidebar .team-block { margin-top: 14px; padding: 16px 9px 0; }
  .sidebar .team-person { margin-top: 11px; }
  .sidebar .profile {
    margin-top: 14px;
    padding: 13px 10px 4px;
    border: 1px solid rgba(255,255,255,.08);
    border-radius: 14px;
    background: rgba(255,255,255,.045);
  }
}
@media (max-width: 860px) and (min-width: 721px) {
  .app-shell { display: block; }
  .sidebar {
    position: sticky;
    inset: 0 0 auto;
    z-index: var(--z-sidebar);
    display: flex;
    flex-direction: row;
    align-items: center;
    gap: 12px;
    width: 100%;
    min-height: 74px;
    padding: 8px 14px;
    border: 0;
    border-bottom: 1px solid rgba(255,255,255,.08);
    background: linear-gradient(90deg, #173a32, #122d27);
    box-shadow: 0 5px 18px rgba(10,35,28,.12);
  }
  .sidebar .brand { flex: 0 0 auto; padding: 8px 4px; font-size: 18px; }
  .sidebar .brand-mark { width: 32px; height: 32px; font-size: 21px; }
  .sidebar nav {
    display: flex;
    flex: 1 1 auto;
    min-width: 0;
    gap: 5px;
    overflow-x: auto;
    overflow-y: hidden;
    padding: 5px;
    scrollbar-width: thin;
  }
  .sidebar nav .nav-item {
    flex: 0 0 auto;
    min-height: 42px;
    padding: 9px 11px;
    border: 1px solid transparent;
    border-radius: 11px;
    color: #c1d0cb;
    font-size: 11px;
    white-space: nowrap;
  }
  .sidebar nav .nav-item span { width: 19px; font-size: 15px; }
  .sidebar nav .nav-item.active { border-color: rgba(255,255,255,.10); background: rgba(76,157,126,.25); color: #fff; box-shadow: inset 0 -3px #d8b76d; }
  .sidebar .team-block, .sidebar .profile { display: none; }
  main { padding: 22px clamp(16px, 3vw, 32px) 48px; }
}
@media (max-width: 720px) {
  .sidebar {
    position: fixed;
    inset: auto 0 0;
    z-index: var(--z-sidebar);
    width: 100%;
    height: calc(72px + env(safe-area-inset-bottom));
    padding: 7px 8px max(7px, env(safe-area-inset-bottom));
    border: 0;
    border-top: 1px solid rgba(255,255,255,.12);
    background: rgba(18,45,39,.97);
    box-shadow: 0 -9px 28px rgba(9,30,24,.20);
    backdrop-filter: blur(16px);
  }
  .sidebar nav {
    display: flex;
    align-items: stretch;
    gap: 5px;
    width: 100%;
    height: 100%;
    overflow-x: auto;
    overflow-y: hidden;
    padding: 0 2px;
    overscroll-behavior-x: contain;
    scroll-snap-type: x proximity;
    scrollbar-width: none;
  }
  .sidebar nav::-webkit-scrollbar { display: none; }
  .sidebar nav .nav-item {
    position: relative;
    flex: 0 0 76px;
    min-width: 68px;
    min-height: 56px;
    justify-content: center;
    gap: 4px;
    padding: 6px 4px 5px;
    border: 1px solid transparent;
    border-radius: 13px;
    color: #b9cbc5;
    font-size: 9px;
    line-height: 1.15;
    text-align: center;
    white-space: normal;
    scroll-snap-align: center;
  }
  .sidebar nav .nav-item span { width: auto; font-size: 19px; line-height: 1; }
  .sidebar nav .nav-item.active { border-color: rgba(255,255,255,.10); background: rgba(76,157,126,.23); color: #fff; box-shadow: inset 0 2px #d8b76d; }
  .sidebar nav .nav-item b { position: absolute; top: 1px; right: 8px; margin: 0; padding: 2px 5px; font-size: 9px; }
  main { padding-bottom: max(104px, calc(88px + env(safe-area-inset-bottom))); }
}
@media (prefers-reduced-motion: reduce) {
  .sidebar nav .nav-item { scroll-behavior: auto; transition: none; }
}
.brand-name { display: flex; flex-direction: column; align-items: flex-start; gap: 5px; min-width: 0; line-height: 1.05; }
.brand-version { display: inline-block; padding: 4px 7px; border: 1px solid #72998d; border-radius: 6px; background: #24483e; color: #fff; font: 700 11px/1.2 system-ui, sans-serif; letter-spacing: .01em; white-space: nowrap; }
.krm-header-user .krm-header-version { display: inline-block; flex: none; padding: 6px 9px; border: 1px solid #b9d3c9; border-radius: 8px; background: #eaf5f0; color: #174f40; font: 800 11px/1.2 system-ui, sans-serif; white-space: nowrap; }
@media (max-width: 720px) { .krm-header-user .krm-header-version { display: none; } }